As Holland America Line continues to prepare and develop its plans to meet the Framework for Conditional Sailing Order issued by the U.S. Centers for Disease Control and Prevention (CDC), the company is extending its pause of cruise operations for all departures through April 30, 2021. This includes Alaska, Mexican Riviera, Pacific Coast, Caribbean, Mediterranean and Canada/New England departures.
In addition, all Alaska cruises through mid-May, Alaska departures on three ships through early June, any Land+Sea Journeys connected with canceled Alaska sailings, Mediterranean cruises through early June and Zaandam’s Canada/New England itineraries through August.Holland America
For clarity, the cruises being affected by the news that Holland America suspends cruises (again!) are:
- All cruise departures through April 30, 2021.
- Alaska: Eurodam and Oosterdam through the first week of June (roundtrip from Seattle); Koningsdam through mid-May (roundtrip from Vancouver, British Columbia, Canada); Nieuw Amsterdam and Noordam through mid-May (roundtrip Vancouver and between Vancouver and Whittier, Alaska); and Zuiderdam though early June (roundtrip from Vancouver).
- Mediterranean: Volendam cruises through early June (between Venice and Civitavecchia [Rome], Italy); Westerdam though early June (roundtrip from Venice or between Venice and Piraeus [Athens], Greece).
Guests on these canceled cruises automatically receive bonus Future Cruise Credit. Cruises impacted automatically will be canceled, and no action is needed when opting for the Future Cruise Credit. All guests will receive an FCC per person as follows:
- Paid in Full: Those who have paid in full will receive 125% FCC of the base cruise fare paid to Holland America Line.
- The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through December 31, 2022.
- Not Paid in Full: Those with bookings not paid in full will receive an FCC of double the amount of their deposit. The minimum FCC is $100 and the maximum will be an amount up to the base cruise fare paid.
- Full Refund Option: Visit the Cancellation Preferences Form for guests who prefer a 100% refund of monies paid to Holland America Line to indicate their preference no later than Feb. 15, 2021.
- Non-cruise fare purchases — such as shore excursions, gifts, dining and spa — will not be transferred to a new booking and will be refunded to the original form of payment.
- Other funds such as air fares paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.