On August 21, 2020 the question of Crystal Cruises financial trouble was answered in an announcement that stated they have temporarily stopped making payments to creditors while they raise funds and restructure their debt.
If you’re currently booked on a Crystal cruise, are considering a luxury cruise experience, or have questions about Crystal Cruises refund policy, contact your travel advisor or use the contact form and I’ll happily provide you with unbiased information and advice.
Official Statement from Crystal Cruise Line’s Parent Company, Genting
[Crystal Cruises] parent company, Genting Hong Kong, is engaged in a financial restructuring and fundraising exercise to address liquidity issues that resulted from its global fleet not operating because of COVID-19. It is important to understand that the company is not going out of business. Whatever option our parent company pursues, it will allow Crystal to operate its business. Additionally, we have always been committed to honoring our contractual obligations with guests and travel partners, including the processing of refunds.
While we have extended our suspension of global voyages until the end of the year, we are working with government and health authorities in our key markets to resume sailing when it is safe to do so and we look forward to welcoming our guests back on board at that time.
About the Author
Joel
Joel is a co-owner of JJ Travel Associates (a Dream Vacations franchise), blogger-in-chief at JoelKnowsTravel.com, lover of all things travel (especially UNESCO World Heritage Sites), wannabe comedian, and the person you should call if you're thinking of planning a vacation.